Welcome!

0 - Item

Customer Service

Shipping & Delivery
We use APC carriers for our UK overnight delivery of parcels and they may require a signature upon delivery. Seal kits sent out in small envelopes will be sent via Royal Mail. Please ensure there will be someone available to sign for the parcel otherwise delivery may be delayed. The carrier may sometimes vary. . Free shipping and Royal Mail Airmail options are not trackable. For recorded delivery or trackable shipments please select First Class (Signed For), Second Class (Signed For), Airsure or International Signed For. Royal Mail parcels can be tracked here http://www.royalmail.com/track-trace.
Privacy & Security

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


Our Privacy Notice

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?
We may collect, store and use the following kinds of personal data: (a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views; (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services; (c) information that you provide to us for the purpose of registering with us; (d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; (e) any other information that you choose to send to us.


(2) Cookies.
We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting Block all cookies using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.


(3) Using your personal data. Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website; (d) send to you goods purchased via the website, and supply to you services purchased via the website; (e) send statements and invoices to you, and collect payments from you; (f) send you general (non-marketing) commercial communications; (g) send you email notifications which you have specifically requested; (h) send to you [our newsletter and other] marketing communications which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us; (i) provide third parties with statistical information about our users, but this information will not be used to identify any individual user; (j) deal with enquiries and complaints made by or about you relating to the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


(4) Other disclosures.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


(5) International data transfers.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.]


(6) Security of your personal data. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.


(7) Policy amendments. We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.


(8) Your rights.
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at 10.00GBP). You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)


(9) Third party websites.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


(10) Updating information.
Please let us know if the personal information which we hold about you needs to be corrected or updated.


(11) Contact.
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or by post to Unit 18 Springvale Industrial Park, Wolverhampton, West Midlands, WV14 0QL



Using your personal data.
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) enable your use of the services available on the website; (d) send to you goods purchased via the website, and supply to you services purchased via the website; (e) send statements and invoices to you, and collect payments from you; (f) send you general (non-marketing) commercial communications; (g) send you email notifications which you have specifically requested; (h) send to you [our newsletter and other] marketing communications which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at info@jaygee.co.uk ; (i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; (j) deal with enquiries and complaints made by or about you relating to the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

International data transfers.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.]

Security of your personal data.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments.
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your rights.
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00). You may instruct us not to process your personal data for marketing purposes by email info@jaygee.co.uk at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information.
Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact.
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@jaygee.co.uk or by post to Unit 18 Springvale Industrial Park, Bilston, Wolverhampton, West Midlands, WV14 0QL.

Returns & Replacements
We offer a 12 month unlimited mileage warranty on our steering products. In the unlikely event of a problem please contact us by email, telephone or fax with the nature of the problem and the Jay Gee invoice number and we will endeavour to rectify the situation with as little inconvenience as possible. In the case of products being accepted under warranty the customer can be offered a credit note, refund or a replacement unit.
Terms and Conditions for the Sale of Goods
You must agree to these terms and conditions before ordering products from this Site. Please read them carefully. If you do not agree to them, do not order any Products from this site.

Please note that you may only purchase Products from this site if you are over 18 and resident in England or Wales.

(1) Definitions and interpretation.
In this Agreement “we” means Jay Gee Hydraulic Services Ltd. (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly). In this Agreement, the following definitions shall apply: “Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement; “First Acknowledgement” means the initial automatic email acknowledgment which we will send to you after receiving your Order; “Order” means your order for Products made via the Site; “Products” means goods which may be purchased by you from the Site; “Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order; and “Site” means the website at http://jaygee.co.uk/ or http://steeringseals.com or any successor site operated by us from time to time.
(2) This Agreement.
The advertising of Products on the Site constitutes an “invitation to treat”; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order. In order to enter into this Agreement with us, you will need to take the following steps: (i) you must add any the Products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement; (iv) you will be transferred to the payment website, and they will handle your payment; (v) we will then send you the First Acknowledgment ; and (vi) once we have checked whether we are able to meet your Order, we will either send you the Second Acknowledgement (at which point this Agreement will become a binding contract) or we will confirm by email that we are unable to meet your Order.” Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records. The only language in which we offer this Agreement is English. Before you place your Order, you will have the opportunity of identifying whether you have made any input errors. You may correct those input errors before placing your Order.
(3) About us.
Our full name is Jay Gee Hydraulic Services Ltd. Our registered office and principal trading address is Unit 18 Springvale Industrial Park, Bilston, Wolverhampton, WV14 0QL. Our company registration number is 3135835. Our email address is info@jaygee.co.uk. Our VAT number is 333 978 328.
(4)The Products.
Power steering equipment, namely power steering pumps, power steering rack and pinions power steering boxes, and power steering seals and seal products.
(5) Price and payment.
Prices for Products are quoted on the Site. The Site contains a large number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced. We will verify prices as part of our sale procedures so that the correct price will be stated. In addition to the price of the Products, you will have to pay a delivery charge, which will be as stated when you pay for the Product. We may withhold the Products and/or terminate this Agreement if the price is not received from you in full, on time, in cleared funds. Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.
(6) Delivery.
We will arrange for the Products to be delivered to the address for delivery indicated in your Order. We will use reasonable endeavours to deliver Products on or before the date for delivery set out in our Second Acknowledgement or, if no date is set out in our Second Acknowledgement, within two days of the date of our Second Acknowledgement. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of Products will be dispatched within 30 days of the later of receipt of payment and the date of our Second Acknowledgement.
(7) Risk and title.
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).
(8) Consumer rights.
You may cancel this Agreement at any time within 7 working days after the day you received the Products (subject to the limitations set out below). If you cancel this Agreement on this basis, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned by you within the 7 working day period referred to above will be refunded in full (including the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the Product to us. If you cancel this Agreement on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.
(9) Defective Products.
You may also cancel this Agreement if the Products supplied are defective. Products returned by you because of a defect will be refunded in full . Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.
(10) Refunds.
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.
(11) Warranties.
We warrant to you that any Product you purchase through the Site will be of satisfactory quality. You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are resident in the England or Wales; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement. Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.
(12) Limitations of liability.
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability. Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
(13) General terms.
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images. We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions. This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you. If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted. No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement. You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this Agreement. This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement. This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.
These terms and conditions are based on a template created and distributed by www.website-law.co.uk.

Website Terms and Conditions
(1) Introduction.
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
(2) Intellectual property rights.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
(3) Licence to use website.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below. You must not: (a) republish material from this website (including republication on another website); (b) sell, rent or otherwise sub-license material on the website; (c) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (d) edit or otherwise modify any material on the website; or (e) redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter). Where content is specifically made available for redistribution, it may only be redistributed within your business.
(4) Limitations of liability.
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill). Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise. However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
(5) Restricted access.
We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password. We may disable your user ID and password if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
(6) Variation.
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(7) Entire agreement.
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
(8) Law and jurisdiction.
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
(9) Registrations and authorisations.
Our VAT number is 333 978 328.
(10) Our contact details.
The full name of our company is Jay Gee Hydraulic Services Limited. We are registered in England & Wales under registration number 3135835. Our registered address is Unit 18 Springvale Industrial Park, Bilston, Wolverhampton, WV14 0QL. UK. You can contact us by email to info@jaygee.co.uk. These terms and conditions are based on a template created and distributed by www.website-law.co.uk.

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment . -->